RESERVATION | 02 33 58 66 64 |
  • fr

Terms and Conditions

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1 - Booking Conditions

To guarantee your reservation, we ask for your credit card number on our secure online booking or by phone (see methods of payment).
1) If the reservation is canceled, no amount will be charged in advance, payment will be made on the spot (see cancellation policy). However, for safety, an electronic footprint will be performed to verify the validity of the credit card.
2) If the reservation is not canceled or modified, the settlement of the total amount will be charged on the credit card, and will not be refundable. These conditions apply specifically to offers intiluées “promotional, flash, last minute, last minute before the first, early booking, or similar, and more generally, to all those offering a discount on the rack price displayed reference.
Thank you to prevent any late arrival, reconfirming 19 hours before.

2 - Cancellation

You can CANCEL your reservation under the following conditions (except non-cancelable reservations, non-refundable):
1) FREE: up to 10 days before arrival
2) WITH FEE:

  • 30% of stay up to 48 hours before arrival
  • 100% of stay less than 48 hours before arrival
  • your list item

3) and GIFT BOXES:

  • 100% of stay up to 10 days before arrival (or final registration of the exchange coupon for payment to the supplier of the box)
  • The arrival time chosen for the cancellation time is: 14 hours
  • The amount of living takes into account all the benefits and options reserved

3 - Conditions changes

You can EDIT your reservation under the following conditions (except non-cancelable reservations, non-refundable):
1) FREE: up to 10 days before arrival
2) WITH FEE:

  • € 20 change fee file, excluding supplements, or differences applied to the posted rates.
  • Potential rate reductions associated with new promotional offers, packages, price changes, last minute deals, or of any other nature, shall not be subject to claims, reimbursement or compensation.
  • The arrival time used for the modification time is: 14 hours.
  • The amount of living takes into account all the benefits and options reserved.

4 - Payment Methods

  • Credit Card Visa, Mastercard, American Express
  • Cash
  • Gift vouchers and only pre-booked and registered gift boxes.

Bank checks are not accepted, except for payments received 21 days before arrival Regulation, except for companies with an open account.

The eventual amount drawn on the credit card at booking, will be credited to the same card, if another valid means of payment is available at the hotel, including in Holiday vouchers ANCV.

Any request to change the benefit payment will be made only upon arrival, check-in, and upon presentation of two pieces of identification.

ALTOS HOTEL & SPA

ALTOS HOTEL & SPA

37 Boulevard du Luxembourg
50300 AVRANCHES
Basse Normandie | France

E-mail : hotelaltos@orange.fr

Tél : +33 (0)2 33 58 66 64

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15 MIN FROM MONT SAINT MICHEL